Privacy Policy

Privacy Policy for Struts N Stuff
Last updated: 3 December 2025

1. Who we are / Contact details
Struts N Stuff (“we”, “us”, “our”) operates the website https://www.strutsnstuff.com.au.

Contact us:
Email: admin@struts-n-stuff.com
Address: Unit 18/1115 Gardner Court, Toowoomba QLD, Australia

2. What personal information we collect
We may collect your name, email address, phone number, postal/shipping address, order and
payment information, communication details, and technical data such as IP address, browser and
device details, cookies, and analytics information.

3. How we collect your information
We collect information directly from you (e.g., website forms, placing orders) and indirectly through
cookies, analytics tools, and web hosting systems. Our website is hosted on Wix.

4. How we use your information
We use personal information to:
- Process and deliver orders
- Communicate with you about orders or enquiries
- Improve our website and services
- Send promotional content (if you opt in)
- Comply with legal obligations

5. Disclosure of personal information
We may disclose information to:
- Payment processors: Stripe and Zeller
- Website hosting: Wix
- Shipping and courier services
- Legal or regulatory authorities where required
Some service providers may be located overseas. We take reasonable steps to ensure overseas
recipients protect your information in line with Australian privacy laws.

6. Access and correction
You may request access to the personal information we hold or ask for corrections if it is inaccurate.
Contact us via the details above.

7. Complaints
If you believe we have breached privacy laws, contact us. If unresolved, you may lodge a complaint
with the Office of the Australian Information Commissioner (OAIC).

8. Anonymity
Where lawful and practicable, you may interact with us anonymously. However, placing orders
requires identifying information.

9. Retention of information
We retain personal information only as long as necessary for our business functions or legal
requirements, after which it is securely deleted or deidentified.

10. Cookies and tracking
We may use cookies for essential website functionality and analytics. You may restrict cookies
through your browser settings, but some features may not function properly.

11. Changes to this policy
We may update this Privacy Policy from time to time. Updates will be posted on our website with a
revised “Last updated” date.

12. Contact us
Email: admin@struts-n-stuff.com
Address: Unit 18/1115 Gardner Court, Toowoomba QLD, Australia